1. In the event of a breakdown, the client must obtain authorization for the repair from an agent in the claims department of Les Produits Avantage Plus
2. To obtain authorization, an estimate from an authorized garage must be sent to one of the following
- info@garantieavantageplus.ca
- Fax (450) 666-2836
- Through the dealer portal access
3. The
information on the estimate, necessary for authorization, must include all the
following
- The reason for the breakdown
- The current odometer reading at the time of breakdown
- The contract number for the vehicle
- The serial number (vin) of the vehicle
- The name of the client/owner of the vehicle
4. You must
receive the signed authorization form, indicating the approved reimbursement
amount by a service agent of the administrator before any repair work
on the vehicle begins.
5. Once the repair has been completed, the authorization form must be signed by the client indicated on the warranty and returned to the payables department at either payables@garantieavantageplus.ca, by fax, or by the dealer access portal, along with the final copy of the invoice from the garage.